Don't Back Down

Posted by Chad Everett on January 24, 2008

Finally, Broadband Has Been Restored »

A bit over two weeks ago, my cable connection went out. A bit over a week ago, I mentioned that it was still out. I'm happy to report that the problem seems to be fixed. Finally. I've had broadband cable for more than seven years, and this was - by far - the longest outage I've experienced. There were just two times prior to this that I had problems, and both were fixed with relative ease (one with a replaced fitting on the end and one with a replacement modem).

This time, the first week went by with promises of a node fixing the problem. When that was replaced, the problem went away for a day, and then came back with a vengeance. The modem was then replaced and then I lost connectivity entirely. I decided that I'd take matters into my own hands and at least got back to a bad connection, instead of no connection at all - but it took another several days to get someone back out to check things. When h e arrived, of course, everything worked. Until he left, at which point I reported that it was down again, and another visit was scheduled.

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