What Do You Do When Your Broadband Goes Out? »
Reports say that broadband penetration in the US is approaching - or may have even exceeded the 50% mark, which is great. I have to say that I'm a big fan of high-speed access, and I've become rather addicted to it. My best estimate shows that I've had cable access to the net since August of 2000, which means I haven't had to deal with dial-up for more than seven years. It's hard to even think of anything else. Unfortunately, when it goes out, it means dealing with a great deal of frustration.
Starting last Monday, the signal quality of my line has gone downhill, and when I say downhill, I'm not talking about the bunny slope. I'm talking olympic-level territory. On Monday afternoon, I called - and was connected to - someone who managed to reset things and get it up and running. I chalked it up to one of those annoyances that I have to deal with from time to time, but figured I'd deal with it and get on with things. Little did I know what was in store. If I did, I might have just gone on vacation.
