Don't Back Down

Posted by Chad Everett on January 7, 2008

Don't Forget to Plan for the Future »

Not long ago, I asked how the Lynx Blue Line was doing. According to the Charlotte Observer, they had 12,000 riders. It turns out that the figure is, in fact, closer to 12,000 riders per day, which is an important distinction to make. After all, if you handle the same number in a day as in a month, you have a whole lot less work to do, right?

Unfortunately, it seems that the plans to actually handle those riders went somewhat awry. As I have mentioned previously, putting the bill collector way down on the bottom of the front means that a lot of people just can't find it. I'm sure that they will get used to it eventually, but come on - they shouldn't have to. It should be right there where they can see it, not where they have to hunt for it so long that they give up in frustration and just don't pay. The issue that you already have with light rail is that there are no turnstiles preventing people from getting on. Allowing them to use the Ticket Vending Machines as an excuse just means that many more people will skip paying.

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