Suncom on the Way Out, T-Mobile on the Way In »
Almost two years ago, over a period of roughly six months, I had to deal with Suncom. Fortunately, I never actually had Suncom as a carrier - I had AT&T, which had to divest some assets, which were owned by Suncom, but since the phone I had wasn't carried by Suncom, I was able to get out of the contract. Unfortunately, I had to switch carriers. Then I had to transition away from Suncom.
You'd think that might be all, but it wasn't. It was just the beginning, even though it took over a month. It took another five months, and another series of posts to really sever the ties with Suncom. The problem wasn't really the phone service. Since I was with AT&T, I didn't have an issue. My problem was the customer (dis-)service.
The good news for those of you that have had to deal with either the customer or the phone service (or lack thereof) is that both might be going in a different direction soon, because the Suncom will soon be no longer. That's right - as of a couple of days ago, Suncom has been purchased by T-Mobile.
There is a downside to this, and that's that it's not going to happen immediately. According to the press releases, you're going to have to wait for the deal to close - at least until early 2008. But there is an end in sight, which is probably more than you could have hoped for previously. And while it might mean that there are no more truly "unlimited" plans, you have to ask yourself - were there ever really any to begin with?
