Money Woes »
Today I followed a link from Microsoft Money to a potential upgrade - from 2003 to 2004 (yes, I'm a bit behind). Naturally, the link didn't work. Nice. So I then visited the actual Money home page. After reviewing the possible options, I settled on the Standard edition - I don't generally need all the bells and whistles, and it seemed to fit the description well. Plus, a $10 rebate dropped the price to just $20.
So I chose the "download" link. It sent me through a purchase process. That actually went pretty well, but I had to sign in with a Passport, so I used my Hotmail address. No problem, but when I went to check the account for a receipt of sorts, nothing was there, since I hadn't signed into Hotmail for a while. I activated the account and all, but it looks like it was too late. So no confirmation. That means no rebate. But not a big deal at this point.
Next, I went about trying to actually figure out how to get the software. The thank you page essentially indicated that you signed into your current Money installation with a Passport account and it would automatically kick off the upgrade. No luck with my dated copy of Money 2003. So I searched the knowledge base and troubleshooting documents. No luck.
Finally, for no particular reason, I downloaded the trial version of Money 2006 Deluxe, and installed it. What do you know - when I logged in, I was prompted about an upgrade being available. Good planning there.
Once I actually got signed into the product and was poking around, I received a message about an update being received, and I needed to restart. I clicked the appropriate button to start the process, and it turns out that the program crashed. So it restarted automatically - still in Deluxe Trial mode. Out of frustration, I closed it and restarted once more, and what do you know - I finally have my copy of Money 2006 Standard running. What a nuisance.
Update; Just for kicks, I checked my Hotmail account after writing that, and I actually managed to get the email. Maybe I'll score a rebate after all!




















