Seattle on my Mind »
Yesterday's flight to Seattle was relatively uneventful. While we took a United-branded flight, it was actually a USAirways gate and plane, staffed by USAirways employees. Still, other than departing about an hour-and-half late, the flight was okay.
What really got me was that they sold first-class upgrades for $150 each. We actually bought two of them, and that was okay. But what really ticks me off is that I have a stack of e-upgrades in my account, but even though there are free seats in first class, I can't use them because we didn't have the right kind of tickets. That's just stupid. The airline would rather extort customers for $300 than provide some sweet customer service. That's dumb.
